Pharmacy Staff Evaluation Software

Pharmacy Staff Assessment & Development Software

Developed in 2015 for Varna Pharma

In 2015, Wollow developed a powerful staff assessment and development software solution for Varna Pharma, a key company in the Mareshki Group.

Over a span of more than 4 years, the platform was deployed across 570+ pharmacies nationwide, helping manage the performance evaluation of thousands of employees.

The goal was to improve service quality, ensure consistent performance monitoring, and foster strategic HR development through objective data and analysis.

 Key Features

• Role-based evaluations (pharmacists, assistants, managers)

• Scenario-specific KPIs (e.g. NHIF prescriptions vs retail sales)

• Flexible questionnaires with sections, templates, N/A option

• Input of strengths, weaknesses, and development goals

• Continue an evaluation after interruption

• Comparative view of results over time

 Admin Capabilities

• Add roles like Technical Manager, Priority Sales Coordinator

• Detailed user hierarchy: store, region, company

• Export to .CSV reports for Excel or other BI tools

• Sort and filter by dates, score, location

• See statistics for users under your level

• Full audit history and performance tracking

 Business Impact

• Improved service delivery and customer satisfaction

• Performance consistency across a large pharmacy chain

• Objective decision-making based on real data

• Support for training, coaching and HR strategy

• Enhanced internal communication and accountability