Application Support

wollow service Application Support

The private approach is the key to our success in achieving a true next-generation Application Maintenance and Support service. 
While some clients have in-house experts to manage their website, many companies will need extra help building, enhancing and supporting a site. 

Ongoing support provides:

  • Business continuity — software maintenance (including security patching, break fixes, etc.) is conducted consistently and qualitatively to ensure no-to-low disruption to your business.
  • Governance via strong technical leadership, coordination and/or oversight to ensure support requests are analysed and resolved with minimal impact.
  • A boost to your existing website capacity and/or capability.
  • The ability to use support services on a needs basis.

Support for your website, CMS or another software project delivers the following benefits:

  • Confidence — peace of mind, knowing operational issues will be addressed and resolved.
  • Maintenance — reduced development costs and security and maintenance liabilities with experts adopting best practices.
  • Flexibility — software maintenance model based on your needs for web enhancements and/or ad-hoc support.
  • Content management and/or user/application administration
  • Security patch management
  • Minor application enhancements and/or fixes
  • Investigation, estimation and quotation of enhancements
  • Release management support and related services
  • Optional regression test authoring and validation services

Support metodology:

These services can be provided via bulk pre-purchased hours or a monthly retainer package. Bulk pre-purchased hours work well if you’ve got less predictable support needs, because it provides you with support on-demand, on an ad-hoc basis. The bulk pre-purchased hours are available in blocks of 10 hours, 20 hours or another agreed package.

The monthly package is ideal if you’ve got predictable or structural ongoing application support needs or you need higher service level agreements (SLAs). It’s also available in blocks of time.

Projects

Development of a Ticketing system software of Classic Exclusive
Custom Ticketing Software System of Classic Exclusive is designed to automate online ticket purchasing through an easy-to-use online booking system and administration.
Development of a Ticketing system software of Classic Exclusive
Development of a website with hotel integration via Booking API
The development of a website with hotel integration via Booking API must begin with an assessment of the type and structure of the information you wish to present.
Development of a website with hotel integration via Booking API
Development of a custom online store for auto parts
Development of a custom online store for auto parts, rubber car insoles and quality auto cosmetics connected via API to OLX.
Development of a custom online store for auto parts
Professional property management software
If you choose our advanced professional property management software (PPMS), we guarantee personal attention to every problem, strict compliance with the Bulgarian legislation and transparent accountability at all times.
Professional property management software

Media

Top Ruby on Rails Developers in Bulgaria, Wollow is # 3 in the statistics for 2021

Top Ruby on Rails Developers in Bulgaria, Wollow is # 3 in the statistics for 2021.
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Top Google App Engine Developers in Bulgaria, Wollow is # 3 in the statistics for 2021

Top Google App Engine Developers in Bulgaria, Wollow is # 3 in the statistics for 2021.
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Top Software Development Companies in Bulgaria by VisualObjects.com

Top Software Development Companies in Bulgaria, Wollow is # 9 in the statistics for 2021.
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13 Top Web Apps Startups and Companies in Bulgaria

13 Top Web Apps Startups and Companies in Bulgaria
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