Custom Bus Ticket Software for Transport Companies

BTMS – Custom Bus Ticket Management System

Powering the backend of BGRazpisanie.com – Bulgaria’s leading transportation platform

Project Overview

BTMS (Bus Ticket Management System) is a fully custom software solution developed by Wollow, evolving through four major versions since 2009.

Used by well-known transportation companies such as Group OOD, Dari Travel, Rachich, MTT Transport, Has Tourism and others, BTMS is a proven, scalable, and flexible ticketing system tailored to the needs of intercity and international bus operators.

The system is deeply integrated with BGRazpisanie.com, Bulgaria’s largest public transportation platform, launched in 2008 and visited by over 25 million real users to date. Thanks to this integration, BTMS allows direct ticket sales through BGRazpisanie.com, enabling our clients to reach a wide audience while maintaining full operational control.

Key Features

Role-based Access

• Owner – full access to the entire platform

• Administrators – manage routes, lines, user roles, cities, schedules, pricing, reports

• Company Offices / Drivers – sell tickets, edit bookings, manage reports

• Agents – sell tickets and access personal sales data

Route Management

• Create/edit lines and sub-lines, travel days, stops, templates for seat maps

• Set ticket validity, travel and rest times, copy existing routes

• Define prices, discounts, promotions, and currency exchange rates

• Block/unblock seats and manage seat templates

Ticketing & Booking

• One-way and round-trip tickets

• Bookings with editing rights

• Ticket editing, deletion, and full history tracking

• Trip reports, date filtering, driver manifests

• Agent portal with access control and commission monitoring

Reports & Oversight

• Sales by date, route, agent, or office

• Income tracking by payment status

• Filtering and exporting sales data

• Audit logs of all actions within the system

Integration with BGRazpisanie.com

BTMS is closely integrated with BGRazpisanie.com, Bulgaria’s largest and most trusted bus timetable platform.

We’ve not only developed the system—we’ve used it ourselves as ticket agents for other companies. This unique experience gives us unmatched insight into the real business of ticketing: from technical architecture to the needs of drivers, agents, and end customers.

Why Choose BTMS?

• 100% custom-built, no ready-made CMS platforms

• Based on real-world transportation business experience

• Web-based, responsive, and cloud-ready

• Easily extendable to suit any operator’s needs

• Secure, with built-in user and permissions management

• Proven in live operations and high-traffic environments

BTMS is built for transport operators who need more than software – they need a partner with experience in the ticketing economy.